Customer Service Executive

ERA REALTY NETWORK PTE LTD

Singapore, Singapore
Not specified
Prompt frontline service delivery
Administrative tasks and reception duties
Maintain proper filing of documents
ERA Realty Network Pte Ltd is seeking an experienced Customer Service Executive to provide frontline services and administrative support. The ideal candidate should have a diploma, at least two years of relevant experience, and strong communication skills, with a focus on building relationships with salespersons

Job Summary

  • The role involves providing prompt frontline services, performing administrative tasks, and handling reception duties for the company.
  • You will be responsible for attending to walk-in, phone, and email enquiries while maintaining confidential document files.
  • The position requires building sustainable relationships with salespersons by identifying their needs and resolving complaints effectively.

Matching Summary

Match Score: 85

ERA Realty Network Pte Ltd is seeking an experienced Customer Service Executive to provide frontline services and administrative support. The ideal candidate should have a diploma, at least two years of relevant experience, and strong communication skills, with a focus on building relationships with salespersons.

Skills & Requirements

Must-have

  • Prompt frontline service delivery
  • Administrative tasks and reception duties
  • Maintain proper filing of documents
  • Handle complaints and provide solutions
  • Proficient in MS Office applications

Nice-to-have

  • Strong interpersonal and communication skills
  • Team player fostering cooperative environment
  • High attention to details
  • Excellent time management skills
  • Experience resolving customer issues naturally

Key Requirements

  • Minimum Diploma in any discipline
  • At least 2 years relevant working experience
  • Front desk or fronting experience required

Work Rights

Not specified

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