Associate, Payroll Client Services - Sat- Wed - Amer

Remote

Americas
$19,650 - $44,200 usd pm
**
Payroll customer service experience
Robust understanding of regulatory requirements
Superior written and verbal communication
** Remote is seeking an energetic and motivated Associate for Payroll Client Services, working from Saturday to Wednesday in a fully remote setup. The ideal candidate will possess payroll customer service experience and strong communication skills, contributing to a team that values innovation and collaboration. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** Remote is seeking an energetic and motivated Associate for Payroll Client Services, working from Saturday to Wednesday in a fully remote setup. The ideal candidate will possess payroll customer service experience and strong communication skills, contributing to a team that values innovation and collaboration. **

Salary

$19,650 - $44,200 USD

Skills & Requirements

Must-have

  • payroll customer service experience
  • robust understanding of regulatory requirements
  • superior written and verbal communication
  • experience with Zendesk, Slack, and Notion
  • team-oriented environment
  • Saturday to Wednesday fixed schedule

Nice-to-have

  • ambitious problems
  • future focused work culture
  • continuous learning and career development

Key Requirements

  • payroll customer service role experience
  • advanced knowledge in specific jurisdictions
  • experience in customer support platforms
  • experience in collaboration tools

Work Rights

Not specified

Tailored Resume

Cover Letter