Representante De Servicio Al Cliente

Thespacelatina

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
Thespacelatina is seeking a Customer Service Representative to enhance customer satisfaction by managing orders, coordinating schedules, and resolving inquiries. The ideal candidate will possess strong organizational skills, a background in customer service, and a bachelor's degree in a related field

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • Responsibilities include creating and expediting customer orders, coordinating demand schedules, and addressing customer inquiries and invoicing issues.
  • The role requires interfacing with internal and external customers for various activities, including return goods and quoting, and providing support reports.

Matching Summary

Match Score: 75

Thespacelatina is seeking a Customer Service Representative to enhance customer satisfaction by managing orders, coordinating schedules, and resolving inquiries. The ideal candidate will possess strong organizational skills, a background in customer service, and a bachelor's degree in a related field.

Skills & Requirements

Must-have

  • Customer order creation and expediting
  • Master Demand Schedule maintenance
  • Customer inquiry and problem resolution
  • Customer record and schedule administration
  • Return goods coordination and monitoring
  • Product technical information dissemination

Nice-to-have

  • Focus on customer success
  • Create better solutions
  • Create success together
  • Interact with others respectfully
  • Open and honest communication
  • Do the right things

Key Requirements

  • Bachelor's in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Experience with complex enterprise software
  • Experience with production management software
  • Ability to read and interpret contracts
  • Ability to interpret specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter