Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to deliver exceptional client experiences in a fast-paced environment. The role involves managing client communications, scheduling appointments, and supporting the veterinary team while promoting a compassionate and organized atmosphere

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals.
  • Employees can expect competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits including mental health resources.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to deliver exceptional client experiences in a fast-paced environment. The role involves managing client communications, scheduling appointments, and supporting the veterinary team while promoting a compassionate and organized atmosphere.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in healthcare
  • Demonstrate empathy with emotional clients
  • Promote current promotions and campaigns
  • Strong organizational skills in fast-paced environment
  • Ability to lift up to 40 pounds

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with scheduling software and online platforms
  • Excellent communication skills and compassionate service desire

Work Rights

Not specified

Tailored Resume

Cover Letter