Senior Customer Success Manager

ABC Financial Services

Remote
Base: $75,000 - $85,000 usd annually; bonus/equity...
Fully remote
Customer relationship management
Enterprise client portfolio management
Executive stakeholder engagement
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on transforming the future of fitness

Job Summary

  • Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on transforming the future of fitness.
  • As a Sr. Customer Success Manager, you will play a strategic role in driving long-term customer value, retention, and growth across a portfolio of enterprise clients.
  • ABC Fitness offers a purpose-led company with a values-focused culture, open PTO, Days of Disconnect, parental leave, and a quarterly fitness reimbursement perk.

Matching Summary

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on transforming the future of fitness.

Salary

Base: $75,000 - $85,000 USD annually; Bonus/Equity: Potentially eligible for bonuses and commissions; Benefits: Medical/Dental/Vision coverage, EAP, Calm App subscription, and more

Skills & Requirements

Must-have

  • Customer relationship management
  • Enterprise client portfolio management
  • Executive stakeholder engagement
  • Customer retention and growth
  • Cross-functional collaboration
  • Product adoption and value delivery

Nice-to-have

  • Ambitious and authentic culture
  • Growth mindset and professional development
  • Collaborative and supportive team environment
  • Fitness industry experience
  • Franchise experience

Key Requirements

  • 5+ years of relevant experience
  • Experience with CRM and/or project management tools
  • Ability to manage multiple key accounts simultaneously
  • Flexibility to support customers across time zones

Work Rights

Not specified

Tailored Resume

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