Customer Relations Representative

Ferguson PLC

Erlanger, KY, US
Base: $15.00 - $25.39 ph; bonus/equity: eligible f...
Hybrid
Prior customer facing sales experience
Ability to operate computers and multi-task
Knowledge of microsoft office software
The Customer Relations Representative is responsible for assisting customers with purchases, pre/post-sale questions, and problem resolutions in a timely manner

Job Summary

  • The Customer Relations Representative is responsible for assisting customers with purchases, pre/post-sale questions, and problem resolutions in a timely manner.
  • Signature Hardware values autonomy, respect, and a positive culture while driving excellence through team collaboration and problem solving.
  • The role offers competitive benefits including health, dental, vision, paid time off, life insurance, a 401(k) match, and various inclusive enhancements.

Matching Summary

The Customer Relations Representative is responsible for assisting customers with purchases, pre/post-sale questions, and problem resolutions in a timely manner.

Salary

Base: $15.00 - $25.39 per hour; Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, PTO, 401(k) with match

Skills & Requirements

Must-have

  • Prior customer facing sales experience
  • Ability to operate computers and multi-task
  • Knowledge of Microsoft Office software

Nice-to-have

  • Willingness to learn plumbing terminology
  • Experience with CRM systems
  • Strong organizational and prioritization skills

Key Requirements

  • Prior customer facing sales or customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter