Intake Coordinator - Recovery

Iron Bridge Recovery Center

Terre Haute, Indiana, US
On-site
Client call backs and documentation
Insurance eligibility verification
Front desk environment
The Intake Coordinator at Iron Bridge Recovery Center will manage the front desk, handle client inquiries, conduct pre-admission assessments, and facilitate communication with referral sources and insurance companies. Ideal candidates should have experience in healthcare admissions, particularly in mental health or substance use, along with strong interpersonal skills. The position offers a competitive salary and benefits in a supportive environment for both clients and staff

Job Summary

  • The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk.
  • Duties include phone triage, addressing requests for services, performing client call backs, documenting all call activities, answering inquiry calls, performing pre-registration, verifying insurance eligibility, and coordinating with the insurance company.
  • Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.

Matching Summary

Match Score: 85

The Intake Coordinator at Iron Bridge Recovery Center will manage the front desk, handle client inquiries, conduct pre-admission assessments, and facilitate communication with referral sources and insurance companies. Ideal candidates should have experience in healthcare admissions, particularly in mental health or substance use, along with strong interpersonal skills. The position offers a competitive salary and benefits in a supportive environment for both clients and staff.

Skills & Requirements

Must-have

  • Client call backs and documentation
  • Insurance eligibility verification
  • Front desk environment
  • Phone triage

Nice-to-have

  • Interpersonal and interviewing skills
  • Community resource knowledge
  • Business development discussions

Key Requirements

  • High School Diploma or equivalent
  • One or more years' experience in healthcare admissions
  • CPR certification and de-escalation training required

Work Rights

Not specified

Tailored Resume

Cover Letter