Customer Service Associate

Abbott

Taguig City, Philippines
Base: n/a; bonus/equity: not specified; benefits: ...
Process inbound purchase orders
Data accuracy in sap erp
Manage workflow issues
The Customer Service Associate I is responsible for processing inbound purchase orders efficiently and accurately through multiple sources like Fax, Email, Esker, EDI, and salesforce.com

Job Summary

  • The Customer Service Associate I is responsible for processing inbound purchase orders efficiently and accurately through multiple sources like Fax, Email, Esker, EDI, and salesforce.com.
  • This role involves managing the workflow of customer purchase orders, ensuring data accuracy in Abbott Rapid Dx North America’s SAP ERP system, and elevating workflow issues for timely resolution.
  • Key competencies include customer focus, functional/technical skills, time management, problem-solving, drive for results, and strong written and oral communication.

Matching Summary

The Customer Service Associate I is responsible for processing inbound purchase orders efficiently and accurately through multiple sources like Fax, Email, Esker, EDI, and salesforce.com.

Salary

Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process inbound purchase orders
  • Data accuracy in SAP ERP
  • Manage workflow issues
  • Respond to email inquiries
  • Work with Distribution Centers
  • Adhere to Service Level Agreements

Nice-to-have

  • Continuous improvement mindset
  • Team focused environment
  • Develop professional relationships

Key Requirements

  • 1-2 year(s) experience in a related field
  • Proficient in MS Office (Excel, Word, Outlook)
  • Data entry experience
  • Ability to multi-task and meet deadlines
  • College/Bachelor’s Degree

Work Rights

Not specified

Tailored Resume

Cover Letter