Customer Service Representative - Aborn Pet Hospital

Companion Animal Hospital

Base: $20-25; bonus/equity: performance bonuses av...
Not specified (assumed to be hybrid based on the nature of the role)
At least one-year experience in a veterinary hospital setting
Ability to stay on task and work energetically for 8-10 hours
Strong customer service background with empathy toward clients
Aborn Pet Hospital is seeking a Customer Service Representative (CSR) who is passionate about animals and people, with experience in a veterinary setting and a strong customer service background. The role involves handling phone communications, scheduling appointments, and providing exceptional client service in a fast-paced environment. Full-time and part-time positions are available, offering a supportive work culture and comprehensive benefits for full-time employees

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, processing payments, and communicating between clients and staff.
  • Candidates must have at least one year of experience in a veterinary setting and demonstrate the ability to show empathy toward clients.
  • Full-time employees receive benefits including 401k with match, medical/vision/dental insurance, paid time off, and veterinary service discounts.

Matching Summary

Match Score: 85

Aborn Pet Hospital is seeking a Customer Service Representative (CSR) who is passionate about animals and people, with experience in a veterinary setting and a strong customer service background. The role involves handling phone communications, scheduling appointments, and providing exceptional client service in a fast-paced environment. Full-time and part-time positions are available, offering a supportive work culture and comprehensive benefits for full-time employees.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • At least one-year experience in a veterinary hospital setting
  • Ability to stay on task and work energetically for 8-10 hours
  • Strong customer service background with empathy toward clients
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills

Nice-to-have

  • Experience using an electronic medical record system
  • Exceptional can-do friendly personality
  • Desire to learn and develop other team members
  • Willingness to adapt to change and assist in other areas
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least 1 years' recent experience in a veterinary hospital setting
  • Ability to type 45 words per minute (Preferred)
  • Demonstrated ability to handle cash and multiple-line telephone systems

Work Rights

Not specified

Tailored Resume

Cover Letter