Operations Officer Ii

TD Bank

Markham, Canada
45,700 - 61,000 cad; discretionary variable compen...
**
Process account change requests
Obtain supporting documentation
Follow aml compliance requirements
** TD Bank is seeking an Operations Officer II to provide banking and administrative support within its Commercial Customer Service Centre in Markham, Canada. The role involves processing new commercial deposit accounts and maintaining existing accounts, with a focus on exceptional customer service and compliance with regulatory requirements. **

Job Summary

  • The Commercial Customer Service Centre provides banking and administration support to Commercial Banking Centres and their clients across Canada.
  • This role involves opening new commercial deposit accounts, processing account changes, and obtaining required supporting documentation while adhering to compliance requirements.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development for all colleagues.

Matching Summary

Match Score: 75

** TD Bank is seeking an Operations Officer II to provide banking and administrative support within its Commercial Customer Service Centre in Markham, Canada. The role involves processing new commercial deposit accounts and maintaining existing accounts, with a focus on exceptional customer service and compliance with regulatory requirements. **

Salary

45,700 - 61,000 CAD; Discretionary variable compensation; Not specified

Skills & Requirements

Must-have

  • Process account change requests
  • Obtain supporting documentation
  • Follow AML compliance requirements
  • Work in a fast-paced environment
  • Adhere to Service Level Agreements
  • Provide quality customer service

Nice-to-have

  • Customer service experience
  • Knowledge of Host applications
  • Bilingual (French)

Key Requirements

  • Ability to review complex legal documents
  • Resourceful and proactive problem resolution
  • Strong oral and written communication skills
  • Ability to work in a team environment
  • Understand and apply operating policies
  • Ability to take ownership of situations
  • Quickly learn new systems and applications

Work Rights

Not specified

Tailored Resume

Cover Letter