It Systems Technician

Seaworldparks

$27.00 ph; not specified; medical, dental, + visio...
Fully remote
Itil methodology processes
Asset management
Change management
SeaWorld is seeking an IT Systems Technician to support their IT operations using ITIL methodologies. The role involves managing service transition and operation tasks, interacting with various departments, and ensuring compliance with regulatory standards. Ideal candidates will have significant technical experience and a passion for service

Job Summary

  • Perform service transition and operation tasks according to ITIL methodology processes including asset, change, knowledge, event, incident, problem, request fulfillment, and access management.
  • Interact professionally with other departments and outside vendors, manage single projects, and assist users with laptop setup and troubleshooting.
  • The company offers a competitive hourly wage of $27.00, paid time off, complimentary park tickets, park discounts, and a comprehensive benefits package including medical, dental, vision, 401K, and tuition reimbursement.

Matching Summary

Match Score: 85

SeaWorld is seeking an IT Systems Technician to support their IT operations using ITIL methodologies. The role involves managing service transition and operation tasks, interacting with various departments, and ensuring compliance with regulatory standards. Ideal candidates will have significant technical experience and a passion for service.

Salary

$27.00 per hour; Not specified; Medical, Dental, and Vision Insurance, 401K Retirement plan, Tuition Reimbursement

Skills & Requirements

Must-have

  • ITIL methodology processes
  • Asset management
  • Change management
  • Incident management
  • Problem management
  • Access management
  • PCI Compliance

Nice-to-have

  • Guest service experience
  • Enthusiastic and dedicated individuals
  • Bring joy and excitement
  • Lasting memories for people

Key Requirements

  • High school diploma or equivalent
  • Technical certifications for PC, Network, Telcom
  • Five years of experience
  • Working knowledge of Windows, Cisco IOS, Avaya
  • Valid state driver’s license
  • Ability to lift 75 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter