Senior Associate, Program Management (special Projects & Pilots)
RADAR
New York City, USA
On-site
End-to-end operational lifecycle ownership
Configuration and improvement of project tools
Cross-functional coordination and operating rhythm
The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them
Job Summary
The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them.
This role actively improves and scales the systems that make pilot and special project deployments execution faster, more predictable, and rollout-ready.
Partner closely with Customer Experience, Deployment Operations, Technical Support, Store Planning & Design, Engineering, Supply Chain / Logistics, and external installation partners to ensure processes and systems reflect how work actually gets done.
Matching Summary
The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them.
Skills & Requirements
Must-have
End-to-end operational lifecycle ownership
Configuration and improvement of project tools
Cross-functional coordination and operating rhythm
Building scalable routines and playbooks
Pilot closeout and retrospective leadership
Execution visibility and reporting
Nice-to-have
Empathy-driven design
Balanced lives
Diverse perspectives
Mission-driven culture
Collaborative team environment
Key Requirements
3+ years of experience in program management
Experience with project and documentation platforms
Strong operational planning skills
Experience working with external vendors
Comfortable building structure in ambiguous environments