Base: £27,498 py; bonus/equity: not specified; ben...
Hybrid (on-site during probation, then hybrid)
Manage customer complaints and enquiries
Respond to quality of supply issues
Process customer payments
SP Energy Networks is seeking a Team Member for their Complaints Team in Glasgow, offering a starting salary of £27,498 per annum. The role involves managing customer complaints and inquiries while providing a high level of customer service, with opportunities for hybrid working after a probationary period
Job Summary
Working in the Complaints Team, our role is to engage with our customers, understand their experiences and resolve any issues as quickly as possible.
Manage and respond to customer complaints/enquires relating to quality of supply issues in line with the agreed customer contact process and with awareness of our targets set by Ofgem for complaints.
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits.
Matching Summary
Match Score: 85
SP Energy Networks is seeking a Team Member for their Complaints Team in Glasgow, offering a starting salary of £27,498 per annum. The role involves managing customer complaints and inquiries while providing a high level of customer service, with opportunities for hybrid working after a probationary period.
Salary
Base: £27,498 per annum; Bonus/Equity: Not specified; Benefits: 36 days annual leave, pension scheme, share schemes, technology vouchers, healthcare options, life assurance