Manager, In-home Service Network Optimization

Assurant Services Australia Pty Limited

Remote
Base: $74,600.00 - $124,700.00; bonus/equity: not ...
Platform configuration
Market level performance
High-volume service providers
The In-Home Service Network Optimization Manager is a lead business operations role focused on maximizing network performance via platform configuration, market level performance via high-volume, high-performing Service Providers within the In-Home Field Service Network

Job Summary

  • The In-Home Service Network Optimization Manager is a lead business operations role focused on maximizing network performance via platform configuration, market level performance via high-volume, high-performing Service Providers within the In-Home Field Service Network.
  • This role collaborates closely with internal teams including Network Capacity, Network Analytics, and Claims Management to ensure consistency across the network and support strategic execution and course correction.
  • Assurant is a leading global business services company that supports, protects, and connects major consumer purchases, named a Best/Great Place to Work in 15 countries.

Matching Summary

The In-Home Service Network Optimization Manager is a lead business operations role focused on maximizing network performance via platform configuration, market level performance via high-volume, high-performing Service Providers within the In-Home Field Service Network.

Salary

Base: $74,600.00 - $124,700.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • platform configuration
  • market level performance
  • high-volume service providers
  • data-driven decision making
  • continuous improvement initiatives
  • operational alignment

Nice-to-have

  • culture of operational excellence
  • passion for service
  • ability to innovate
  • willingness to take chances

Key Requirements

  • Bachelor’s degree in business, supply chain, operations, or related field
  • Minimum 5 years’ experience in partner/vendor management
  • Demonstrated success in applying Six Sigma
  • Demonstrated success in applying project management principles
  • Strong analytical and problem-solving skills
  • Proven ability to collaborate across cross-functional teams
  • Excellent communication and relationship-building skills
  • Proficiency in Microsoft Office Suite
  • Proficiency in data analysis tools
  • Travel up to 20%

Work Rights

Not specified

Tailored Resume

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