Dol Services Specialist - Augusta

State of Georgia

Augusta, GA, US
Base: $41,000; bonus/equity: not specified; benefi...
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Unemployment insurance claim processing
Customer service via phone email in-person
Job listings utilization for skill building
** The Georgia Department of Labor is seeking a DOL Services Specialist for its Augusta Career Center, offering a salary of $41,000. The role involves interviewing applicants for unemployment services, processing claims, and providing job readiness support, with an emphasis on collaboration and community service. **

Job Summary

  • The Georgia Department of Labor is seeking a specialist to conduct interviews and process unemployment insurance claims while assisting customers with ID.me accounts and job registrations.
  • This role involves providing career development services, identifying client needs, and referring applicants to essential support services like childcare and transportation assistance.
  • Selected candidates will receive a generous benefits package including semi-monthly pay, 13 paid holidays, health insurance, and a pension plan.

Matching Summary

Match Score: 75

** The Georgia Department of Labor is seeking a DOL Services Specialist for its Augusta Career Center, offering a salary of $41,000. The role involves interviewing applicants for unemployment services, processing claims, and providing job readiness support, with an emphasis on collaboration and community service. **

Salary

Base: $41,000; Bonus/Equity: Not specified; Benefits: Semi-monthly pay, 13 paid holidays, health/dental/vision/life insurance, ERS Pension/401(K)/457

Skills & Requirements

Must-have

  • Unemployment insurance claim processing
  • Customer service via phone email in-person
  • Job listings utilization for skill building
  • ID.me account creation assistance
  • Employ Georgia registration support

Nice-to-have

  • Knowledge of DOL rules and regulations
  • Experience with federally funded programs
  • Workshop coordination and presentation skills

Key Requirements

  • High school diploma or GED
  • Two years of job-related experience
  • Minimum one year customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter