Associate It Field Technical Analyst

Cadent Gas

United Kingdom
On-site
1st and 2nd line it support
Hands-on it service delivery
Manage local it infrastructure
As an Associate IT Field Technical Analyst, you will play a vital role in ensuring our field colleagues have the technology, tools and support they need to deliver for our customers

Job Summary

  • As an Associate IT Field Technical Analyst, you will play a vital role in ensuring our field colleagues have the technology, tools and support they need to deliver for our customers.
  • This is a hands-on role that offers variety, autonomy and the chance to make a real impact on how our colleagues work.
  • Here at Cadent, we recognise that our people are truly unsung heroes, and we are committed to supporting our people to get the best out of themselves.

Matching Summary

As an Associate IT Field Technical Analyst, you will play a vital role in ensuring our field colleagues have the technology, tools and support they need to deliver for our customers.

Skills & Requirements

Must-have

  • 1st and 2nd line IT support
  • Hands-on IT service delivery
  • Manage local IT infrastructure
  • Hardware stock management
  • IT security principles
  • Microsoft operating systems
  • M365 support

Nice-to-have

  • Passion for delivering great service
  • Customer service skills
  • Relationship building
  • Continuous improvement mindset
  • Champion best practice

Key Requirements

  • Full UK driving licence
  • Experience delivering IT services
  • ITIL disciplines experience
  • Knowledge of AD/Entra ID
  • Knowledge of Intune/SCCM
  • Mobile solutions knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter