Me+ Care Specialist

ConvaTec Group

Fully remote
Proven call center experience
Inbound and outbound sales activities
Structured conversation skills
ConvaTec Group is seeking a Me+ Care Specialist to engage with customers and promote their medical products and services, focusing on improving the quality of life for individuals with chronic conditions. This fully remote position requires a strong background in sales or customer service, particularly in a call center environment, with an emphasis on empathy and effective communication

Job Summary

  • The role is a key driver for fostering interest, generating sales, and providing support for Convatec products through direct dialogue with customers.
  • Specialists must execute high-volume calls to follow up on consumer samples and leads while identifying customer needs to present tailored solutions.
  • Employees are expected to exhibit exceptional patience and empathy to effectively address consumer needs in the healthcare industry.

Matching Summary

Match Score: 85

ConvaTec Group is seeking a Me+ Care Specialist to engage with customers and promote their medical products and services, focusing on improving the quality of life for individuals with chronic conditions. This fully remote position requires a strong background in sales or customer service, particularly in a call center environment, with an emphasis on empathy and effective communication.

Skills & Requirements

Must-have

  • Proven call center experience
  • Inbound and outbound sales activities
  • Structured conversation skills
  • Excellent phone etiquette
  • Compassion and empathy for consumers

Nice-to-have

  • Competitive drive for sales achievement
  • Ability to build rapport quickly
  • Strong listening and questioning skills
  • Willingness to try new processes
  • Natural skill in engaging conversations

Key Requirements

  • High School Diploma or GED
  • 1+ years of sales or customer service experience
  • Experience with inbound/outbound campaigns

Work Rights

Not specified

Tailored Resume

Cover Letter