Front Desk Receptionist Lead

Chesapeake urology associates

Gettysburg, PA, USA
Not specified; likely hybrid based on multi-location responsibilities.
Front office medical experience
Proficient in medical terminology and coding
Practice management and ehr systems
Chesapeake Urology Associates is seeking a Front Desk Receptionist Lead to enhance patient experience and oversee front office operations in their Gettysburg and Hanover locations. The ideal candidate will demonstrate strong leadership, customer service skills, and a solid background in medical office procedures

Job Summary

  • OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer.
  • As the Front Desk Receptionist Lead, you will play a key role in enhancing team performance through leadership, coaching, and guidance while ensuring a positive and professional experience for patients.
  • The role involves overseeing front office workflows, training new staff, managing patient scheduling, and ensuring accuracy in patient records and payments.

Matching Summary

Match Score: 85

Chesapeake Urology Associates is seeking a Front Desk Receptionist Lead to enhance patient experience and oversee front office operations in their Gettysburg and Hanover locations. The ideal candidate will demonstrate strong leadership, customer service skills, and a solid background in medical office procedures.

Skills & Requirements

Must-have

  • Front office medical experience
  • Proficient in medical terminology and coding
  • Practice management and EHR systems
  • Customer service skills
  • Appointment scheduling and coordination
  • HIPAA compliance
  • Cash handling and payment reconciliation

Nice-to-have

  • Leadership and coaching abilities
  • Strong written and verbal communication
  • Proactive problem-solving skills
  • Ability to multitask in fast-paced environment
  • Compassionate and patient attitude

Key Requirements

  • High School Diploma or GED
  • At least 2 years medical front office experience
  • Typing speed of minimum 40 words per minute
  • Prior leadership experience preferred
  • Ability to travel between sites

Work Rights

Not specified

Tailored Resume

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