The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
UAMS offers amazing benefits and perks including Health: Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, and Education discount for staff and dependents.
This position works under supervision and provides comprehensive support for finance and patient care activities, including collecting patient intake documents, answering inbound/outbound calls, and conducting insurance verification.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Skills & Requirements
Must-have
Coordination of Benefits (COB)
Patient demographics collection
Insurance verification
Call center environment
Customer service skills
Nice-to-have
Professional and friendly interaction
Effective communication skills
Positive working relationships
Service recovery skills
Patient and Family Centered Care
Key Requirements
High School, GED or formal educational equivalent
2 years customer service
2 years healthcare experience
Ability to follow oral instruction, read, and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States