Senior Executive / Executive - Maintenance

KONE Oyj

Kolkata, India
**
Customer relationship management skills
Equipment safety and performance accountability
Safe working practices adherence
** KONE Oyj is seeking a Senior Executive/Executive in Maintenance for their Kolkata location, focusing on customer relationship management, service operations, and safety. The role emphasizes proactive communication, effective workload planning, and maintaining high standards of service quality. **

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding equipment status.
  • Employees must maintain excellent relationships with customers and end-users while adhering to strict safety protocols and equipment standards.
  • KONE offers comprehensive learning programs, career progression opportunities, and a collaborative culture focused on sustainability and ethical business practices.

Matching Summary

Match Score: 75

** KONE Oyj is seeking a Senior Executive/Executive in Maintenance for their Kolkata location, focusing on customer relationship management, service operations, and safety. The role emphasizes proactive communication, effective workload planning, and maintaining high standards of service quality. **

Skills & Requirements

Must-have

  • Customer relationship management skills
  • Equipment safety and performance accountability
  • Safe working practices adherence
  • Planned maintenance and callout execution
  • Spare parts inventory management

Nice-to-have

  • Ambassador attitude towards customers
  • Sales lead generation capability
  • Training and coaching willingness
  • Collaborative team environment
  • Continuous improvement mindset

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Experience in maintenance operations

Work Rights

Not specified

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