Business Technology Analyst - Operations

MassMutual Ascend

Cincinnati, Ohio, US
Competitive salaries; incentive + bonus opportunit...
Bachelor's degree in business or computer science
3-5 years supporting business systems
Requirements development and analysis experience
This role serves as a liaison between Annuity Operations and IT to ensure operational needs are understood, prioritized, and delivered

Job Summary

  • This role serves as a liaison between Annuity Operations and IT to ensure operational needs are understood, prioritized, and delivered.
  • The position focuses on improving operational processes and user experience while supporting seamless client experiences and driving business growth.
  • MassMutual Ascend offers a collaborative culture, competitive salaries, incentive opportunities, and extensive benefits for its employees.

Matching Summary

This role serves as a liaison between Annuity Operations and IT to ensure operational needs are understood, prioritized, and delivered.

Salary

Competitive salaries; Incentive and bonus opportunities available; Extensive benefits offerings included

Skills & Requirements

Must-have

  • Bachelor's degree in Business or Computer Science
  • 3-5 years supporting business systems
  • Requirements development and analysis experience
  • Application testing experience
  • Strong partnership with operations and IT teams

Nice-to-have

  • Insurance industry experience preferred
  • Annuity operations experience strongly desired
  • Collaborative culture fit
  • Experience with regulatory requirements
  • Ability to develop training materials

Key Requirements

  • Bachelor's degree required
  • 3-5 years of relevant experience
  • Insurance industry background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter