Personal Banking Associate

BMO

Fort Saskatchewan, Canada
Base: $36,000.00 - $54,500.00; bonus/equity: not s...
Exceptional customer service
Identify customer needs
Provide financial solutions
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels to deliver the desired customer experience and achieve business objectives.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations upon request.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $36,000.00 - $54,500.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • exceptional customer service
  • identify customer needs
  • provide financial solutions
  • collaborate with partners
  • digital and self-serve options
  • needs-based conversation

Nice-to-have

  • creative approaches
  • ongoing improvement
  • risk informed decisions
  • ethical requirements

Key Requirements

  • 1-2 years relevant experience
  • Investment product registration
  • Confident use of digital tools
  • Consultative customer service experience
  • Basic specialized knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter