Job Summary We are looking to hire a customer-oriented F&B Supervisor to ensure that the kitchen operations run smoothly. Responsibilities Oversee restaurant staff activities to maintain efficient daily operations Expedite customer orders promptly to enhance dining experience Maintain positive working relationships with suppliers to support smooth supply chain Identify and implement cost-saving measures to reduce operational expenses Conduct regular kitchen inspections to ensure hygiene and sanitation standards are met Oversee food preparation, presentation, and storage to comply with food health and safety regulations Engage with dining customers to assess food quality and service satisfaction Monitor inventory levels to ensure adequate stock of food supplies and restaurant essentials Manage restaurant cash flow and settle outstanding bills accurately Analyze customer surveys to develop and apply improvements in customer service Resolve customer complaints professionally to maintain customer satisfaction Required competencies and certifications Proven experience working as a supervisor in the hospitality industry No formal qualification required. Ability to work effectively in a fast-paced environment Ability to stand for extended periods Preferred competencies and qualifications Strong management skills demonstrated by leading teams and coordinating restaurant operations Excellent organizational skills applied to scheduling, inventory control, and task prioritization Effective communication skills used to interact with staff, customers, and suppliers Exceptional customer service skills to enhance guest experience and handle feedback