Customer Success Manager (based In Surabaya)

SEEK

Surabaya, Indonesia
On-site
Key account manager or relationship manager experience
Minimum 3 years professional experience
Understanding of recruitment systems and processes
This pivotal role involves partnering with Sales to help customers succeed by positioning as a trusted advisor on recruitment challenges

Job Summary

  • This pivotal role involves partnering with Sales to help customers succeed by positioning as a trusted advisor on recruitment challenges.
  • The successful candidate will drive product adoption, ensure retention, and provide tailored training solutions using data insights.
  • SEEK is recognized as one of Australia's Top Ten Places to Work in Technology and values a culture of inclusion and wellbeing.

Matching Summary

This pivotal role involves partnering with Sales to help customers succeed by positioning as a trusted advisor on recruitment challenges.

Skills & Requirements

Must-have

  • Key Account Manager or Relationship Manager experience
  • Minimum 3 years professional experience
  • Understanding of recruitment systems and processes

Nice-to-have

  • Background in Human Resources or Recruitment
  • Experience facilitating group training sessions
  • Strong curiosity for customer happiness

Key Requirements

  • Bachelor's degree from any major
  • Minimum 3+ years in Key Account or Relationship Manager role
  • 5 years total relevant experience for HR/CS backgrounds

Work Rights

Not specified

Tailored Resume

Cover Letter