Benefits Call Center Representative

Conduent Business Services

Chesapeake, VA, United States
Base: $16ph; bonus/equity: may be eligible for bon...
On-site
Previous call center experience with high-volume calls
Keyboarding and ms office proficiency
Excellent verbal and written communication skills
Conduent Business Services is seeking a Benefits Call Center Representative for an on-site role in Chesapeake, VA. The position involves assisting employees with inquiries about healthcare, retirement, and other benefits while providing excellent customer service

Job Summary

  • This role supports employees by answering incoming calls regarding healthcare, retirement, and other benefit options.
  • Candidates will handle a steady call volume while navigating multiple systems and assisting with back-office tasks like claims processing.
  • The position offers health benefits including medical, dental, and vision starting on day one, along with growth opportunities.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Benefits Call Center Representative for an on-site role in Chesapeake, VA. The position involves assisting employees with inquiries about healthcare, retirement, and other benefits while providing excellent customer service.

Salary

Base: $16/hour; Bonus/Equity: May be eligible for bonus based on business need; Benefits: Health, dental, vision starting day 1, PTO, paid holidays

Skills & Requirements

Must-have

  • Previous call center experience with high-volume calls
  • Keyboarding and MS Office proficiency
  • Excellent verbal and written communication skills
  • Ability to multitask effectively
  • High school diploma or GED

Nice-to-have

  • Experience with healthcare or employer benefits
  • Natural empathy for callers
  • Strong problem-solving skills
  • Ability to work independently with minimal supervision

Key Requirements

  • Successful background check & drug test
  • Must be 18 years of age or older
  • Education and employment verification required

Work Rights

Not specified

Tailored Resume

Cover Letter