【digital Workplace】オンサイトサービスデスク（関西・京都・顧客先常駐）

DXC Technology Australia & New Zealand

Kyoto, Japan
Basic it literacy
Ticket handling experience
Windows 11 pc hardware support
As a member of our Digital Workplace team, you will be responsible for on-site service desk operations for a major enterprise

Job Summary

  • As a member of our Digital Workplace team, you will be responsible for on-site service desk operations for a major enterprise.
  • This position is ideal as an entry point to gain fundamental IT support skills while accumulating practical experience.
  • We respect your desire to learn new knowledge, grow as an IT support professional, and even challenge yourself with AI prompt engineering.

Matching Summary

As a member of our Digital Workplace team, you will be responsible for on-site service desk operations for a major enterprise.

Skills & Requirements

Must-have

  • Basic IT literacy
  • Ticket handling experience
  • Windows 11 PC hardware support
  • End-user communication skills

Nice-to-have

  • Service desk practical experience
  • IT asset management experience
  • On-site support experience
  • AI chatbot prompt tuning experience

Key Requirements

  • Experience following procedures for ticket resolution
  • Support experience with Windows 11 and PC hardware
  • Smooth communication with end-users and stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter