Crm Automation Lead

Brightonparkbank

Pune, India
Not specified (assumed hybrid based on industry trends).
Siebel crm and opa applications
Siebel to salesforce migration
Salesforce service cloud functional knowledge
Brightonparkbank is seeking a CRM Automation Lead in Pune, India, to design and execute testing strategies for software quality and reliability, while collaborating with cross-functional teams. The role emphasizes strong technical expertise in Siebel and Salesforce platforms, along with leadership and stakeholder management skills

Job Summary

  • Design, develop, and execute testing strategies to validate functionality, performance, and user experience.
  • Collaborate with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies.
  • Contribute or set strategy, drive requirements and make recommendations for change, plan resources, budgets, and policies.

Matching Summary

Match Score: 85

Brightonparkbank is seeking a CRM Automation Lead in Pune, India, to design and execute testing strategies for software quality and reliability, while collaborating with cross-functional teams. The role emphasizes strong technical expertise in Siebel and Salesforce platforms, along with leadership and stakeholder management skills.

Skills & Requirements

Must-have

  • Siebel CRM and OPA applications
  • Siebel to Salesforce migration
  • Salesforce Service Cloud functional knowledge
  • Selenium with Cucumber BDD framework
  • Provar automation tool
  • Stakeholder management capabilities

Nice-to-have

  • CI/CD pipelines implementation
  • ETL processes knowledge
  • DevOps tools familiarity
  • Performance testing tools knowledge
  • Data mining processes experience

Key Requirements

  • Minimum 3 years of experience in CRM automation
  • Experience in Siebel migration projects
  • Proficiency in Selenium
  • Experience with Provar automation tool
  • Experience raising Change Requests

Work Rights

Not specified

Tailored Resume

Cover Letter