Ensures the subscription order process is accurate and done in a timely manner
Job Summary
Ensures the subscription order process is accurate and done in a timely manner.
As a customer advocate, ensures billing inquiries are handled quickly and efficiently (first time right).
You will be supported by senior individuals who like to help and teach, and have the opportunity to improve your technical and soft skills through both internal and external training.
Matching Summary
Ensures the subscription order process is accurate and done in a timely manner.
Skills & Requirements
Must-have
Subscription order processing
Billing inquiries handling
Subscription billing issue resolution
Collaboration with finance department
Microsoft Excel and Office Suite proficiency
French and English fluency
Nice-to-have
Customer advocate
Process improvement identification
Curious and dedicated team members
Encouragement of new ideas
Internal and external training opportunities
Key Requirements
Minimum of 2 years experience in a related position