Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english
1+ years project management experience with workday hcm payroll or financials
** Workday is seeking a French-speaking Customer Success Manager to foster relationships and ensure customer satisfaction with its products. The ideal candidate will possess 3-5 years of experience in a customer-facing role, project management expertise with Workday systems, and strong communication skills. **

Job Summary

  • The Customer Success Manager acts as a liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
  • This role involves developing success plans that outline critical success factors and metrics while driving the resolution of raised customer concerns.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in the office or field with customers and partners.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager to foster relationships and ensure customer satisfaction with its products. The ideal candidate will possess 3-5 years of experience in a customer-facing role, project management expertise with Workday systems, and strong communication skills. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English
  • 1+ years project management experience with Workday HCM Payroll or Financials
  • Experience at business owner and executive levels
  • Issue resolution and escalation management

Nice-to-have

  • Functional domain expertise with Financials
  • Complex software or SaaS environment experience
  • Account management adoption planning experience
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor degree or equivalent work experience
  • Business or Technical degree preferred
  • Ability to travel up to 15%
  • Warsaw based only

Work Rights

Not specified

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