We deliver a seamless banking experience for over 10 million personal and small business customers through multiple channels including branches and online
Job Summary
We deliver a seamless banking experience for over 10 million personal and small business customers through multiple channels including branches and online.
In this role you will collaborate with your Branch Manager and colleagues to provide outstanding outcomes and refer customers to specialists for complex needs.
You will engage customers through meaningful conversations, financial health checks, and community involvement while adhering to the Bank’s processes and procedures.
Matching Summary
We deliver a seamless banking experience for over 10 million personal and small business customers through multiple channels including branches and online.
Skills & Requirements
Must-have
Part time availability 22.5 hours per week
Customer relationship building
In-branch technology and digital banking support
Processing personal loans and credit card applications
Accurate transaction reconciliation
Nice-to-have
Passion for service excellence
Ability to work independently and collaboratively
Engagement in community events and fundraising
Proactive customer outreach
Focus on customer wellbeing and team safety
Key Requirements
Availability Monday to Friday 9:30am to 2:30pm
Experience in retail banking environment
Ability to perform financial health checks and process loan applications