Service staff recruiting, training and development
Customer engagement and resolution
Inspect repair orders for accuracy
Crater Lake Ford is seeking an Automotive Service Manager to lead their service department in Medford, OR. The ideal candidate will have a proven track record in the automotive industry, strong leadership skills, and a commitment to customer engagement
Job Summary
Take your career to the next level with a member of the Lithia & Driveway family, a Fortune 300 company!
Responsibilities include service staff development, customer engagement, administrative functions, and ensuring adherence to manufacturer policies.
We offer best in class industry benefits including competitive pay, career advancement opportunities, medical, dental, vision plans, and a 401(k) with Employee Stock Purchase Plan.
Matching Summary
Match Score: 85
Crater Lake Ford is seeking an Automotive Service Manager to lead their service department in Medford, OR. The ideal candidate will have a proven track record in the automotive industry, strong leadership skills, and a commitment to customer engagement.
Skills & Requirements
Must-have
Service Staff Recruiting, Training and Development
Customer engagement and resolution
Inspect repair orders for accuracy
Manage warranty and service contracts
Maintain service area cleanliness and safety
Nice-to-have
Proven ability to lead winning teams
Optimize customer opportunities and productivity
Develop staff through coaching and mentoring
Key Requirements
1-2 years proven track record as Service Manager
Excellent communication skills
Critical Thinking and Time Management skills
Acceptable driving record and valid driver's license