Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
Advises customers on necessary and recommended services, offers additional services and repairs, and computes/explains costs for parts and labor.
Requires regular and predictable attendance, potentially including evenings, weekends, and holidays, with exposure to service repair conditions.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
Skills & Requirements
Must-have
Customer service and communication
Vehicle maintenance and repair identification
Service scheduling and documentation
Estimate computation and explanation
Dealership Management System knowledge
Nice-to-have
Servant leadership values
Teamwork through trust and respect
Commitment to customer enthusiasm
Passion for winning
Accountability at all levels
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience