Base: $17.00; bonus/equity: not specified; benefit...
Excellent member service
Customer service inquiries
Merchandise returns and exchanges
BJ's Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a team built on purpose and opportunity
Job Summary
BJ's Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a team built on purpose and opportunity.
Team members receive a comprehensive benefits package including weekly pay, free BJ's memberships, generous paid time off, flexible health benefits, a 401(k) with company match, and an Employee Stock Purchase Plan.
The role involves executing membership acquisition and renewal strategies, handling merchandise returns and exchanges, and providing excellent and efficient customer service to members.
Matching Summary
BJ's Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a team built on purpose and opportunity.
Salary
Base: $17.00; Bonus/Equity: Not specified; Benefits: Weekly Pay, Free BJ's Memberships, PTO, Health Benefits, 401(k), ESPP
Skills & Requirements
Must-have
Excellent member service
Customer service inquiries
Merchandise returns and exchanges
Sales of membership programs
Achieve goal benchmarks
Nice-to-have
Friendly and positive attitude
Embrace inclusion and diversity
Work with speed and agility
Innovate and adapt
Key Requirements
Prior front line/customer service experience preferred