Director, University Ombuds Office

Wpsu

Base: $123,200.00 - $191,000.00; bonus/equity: not...
Hybrid
Conflict resolution and mediation
Neutral and confidential consultation
Training and coordination of ombuds
The Director will establish a new Ombuds Office serving Penn State faculty, staff, and postdoctoral scholars to provide neutral resources and systematic feedback to university leadership

Job Summary

  • The Director will establish a new Ombuds Office serving Penn State faculty, staff, and postdoctoral scholars to provide neutral resources and systematic feedback to university leadership.
  • The Ombuds Office promotes a fair and respectful campus environment by enhancing communication, avoiding misunderstandings, and assisting in informal resolution of issues.
  • Penn State offers a competitive benefits package including comprehensive medical coverage, robust retirement plans, substantial paid time off, and a generous 75% tuition discount for employees and eligible family members.

Matching Summary

The Director will establish a new Ombuds Office serving Penn State faculty, staff, and postdoctoral scholars to provide neutral resources and systematic feedback to university leadership.

Salary

Base: $123,200.00 - $191,000.00; Bonus/Equity: Not specified; Benefits: Competitive benefits including medical, dental, vision, retirement, paid time off, and tuition discount

Skills & Requirements

Must-have

  • Conflict resolution and mediation
  • Neutral and confidential consultation
  • Training and coordination of ombuds
  • Policy navigation and referral
  • Data tracking and reporting
  • Office leadership and management

Nice-to-have

  • Experience with diverse populations
  • Strategic planning capabilities
  • Experience in higher education administration
  • Familiarity with university governance
  • Restorative dialogue facilitation
  • Workshop and presentation delivery

Key Requirements

  • Advanced degree in relevant field
  • Minimum 5 years conflict resolution experience
  • Knowledge of IOA Standards and Ethics
  • Ability to maintain neutrality and confidentiality
  • Experience with complex institutions
  • Completion of IOA Foundations course preferred
  • Supervisory experience
  • Authorized to work in the U.S.

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter