Patient Service Account Representative

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and pre-authorization
Customer service and patient interaction
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Educates patients, staff, and providers regarding referral and authorization requirements, payer coverage, and insurance-related changes.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and pre-authorization
  • Customer service and patient interaction
  • Medical terminology and basic anatomy
  • Data entry and accuracy

Nice-to-have

  • Financial counseling and payment plans
  • Interpersonal communication skills
  • Fast-paced environment adaptability
  • Problem-solving and analytical skills

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Knowledge of third-party payers
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter