Keck Seng Hotel Pte Ltd is seeking a Guest Relations Executive to assist in supervising the Front Office department and ensuring excellent customer service to guests. The ideal candidate should have relevant qualifications in hospitality and at least one year of experience, along with proficiency in specific software systems
Job Summary
Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department
Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally
Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller
Matching Summary
Match Score: 85
Keck Seng Hotel Pte Ltd is seeking a Guest Relations Executive to assist in supervising the Front Office department and ensuring excellent customer service to guests. The ideal candidate should have relevant qualifications in hospitality and at least one year of experience, along with proficiency in specific software systems.