Banamex Volante A Foráneo Valle De Bravo - Estado De Mexico

Work From Home With CiCi

Valle De Bravo, Estado De Mexico, MX
Not specified (potentially remote, as it mentions "work from home with cici")
2 to 4 years relevant experience
Customer service or call center background
Relationship building with clients
The job posting is for an entry-level Specialist in Services and Sales at CiCi, responsible for handling customer inquiries via phone and email, resolving issues, and identifying cross-selling opportunities. The position is based in Valle De Bravo, Estado De Mexico, and emphasizes customer service and sales skills

Job Summary

  • The role is responsible for resolving customer inquiries via phone and email while identifying cross-selling opportunities.
  • Employees must assist vendors with transaction processing using Point of Sale terminals, websites, and Interactive Voice Response systems.
  • The position requires evaluating commercial risk and ensuring strict compliance with laws, regulations, and company policies.

Matching Summary

Match Score: 75

The job posting is for an entry-level Specialist in Services and Sales at CiCi, responsible for handling customer inquiries via phone and email, resolving issues, and identifying cross-selling opportunities. The position is based in Valle De Bravo, Estado De Mexico, and emphasizes customer service and sales skills.

Skills & Requirements

Must-have

  • 2 to 4 years relevant experience
  • customer service or call center background
  • relationship building with clients
  • POS terminal and IVR system usage
  • credit request assistance

Nice-to-have

  • retail commerce experience
  • ethical judgment in business decisions
  • proactive cross-selling opportunities
  • training session facilitation skills

Key Requirements

  • High school diploma or equivalent
  • 2 to 4 years of relevant experience
  • Experience in customer service centers or retail

Work Rights

Not specified

Tailored Resume

Cover Letter