Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; be...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be the vital first and last point of contact for clients, ensuring an exceptional experience. The role involves managing client communications, scheduling appointments, and supporting the medical team in a fast-paced veterinary environment. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through professional communication and seamless coordination.
  • Employees are supported by a full network including local team leaders, veterinary experts, and a dedicated Support Center to help deliver high-quality care for pets and families.
  • The role offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be the vital first and last point of contact for clients, ensuring an exceptional experience. The role involves managing client communications, scheduling appointments, and supporting the medical team in a fast-paced veterinary environment. **

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision insurance, and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter