Customer Care And Sales Advisor - I

Hargray Communications Group Inc

Longview, TX, United States
Hourly rate starting at $14.25; benefits: health, ...
Fully remote
Customer care concepts
Retention sales concepts
Respond to inbound inquiries
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One offers an excellent benefits package, including Health from Day One, 401(k) with 100% company match, and tuition reimbursement up to $5,250 in your first year.

Matching Summary

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.

Salary

Hourly rate starting at $14.25; Benefits: Health, dental, vision, life insurance, 401(k) match, legal plan, identity theft protection; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales concepts
  • Respond to inbound inquiries
  • Handle customer requests
  • Telephone-based selling skills
  • Input orders accurately

Nice-to-have

  • Neighborly approach
  • Empathetic listening
  • Collaborative work environment
  • Community support programs

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter