Base: $51,542 - $54,600 annually depending on loca...
Cash handling and transaction processing
Customer inquiry resolution
Fraud mitigation and compliance adherence
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience
Job Summary
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
You’ll perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
Salary
Base: $51,542 - $54,600 annually depending on location; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
Cash handling and transaction processing
Customer inquiry resolution
Fraud mitigation and compliance adherence
Digital banking product knowledge
Multi-branch travel within local area
Customer financial needs assessment
Nice-to-have
Growth mindset and adaptability
Team player and collaboration
Customer experience obsession
Curiosity and willingness to learn
Ability to reduce customer financial anxiety
Key Requirements
High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience
At least 6 months of cash handling experience
Associate’s degree preferred
2+ years of Retail, Sales, or Banking Experience preferred