Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Manage service and parts staff
Ensure exceptional customer service
Attain performance targets
Crater Lake Ford seeks a Fixed Operations Manager to oversee service and parts staff, ensuring exceptional customer service and adherence to performance targets. The role involves hiring, training, and developing personnel, as well as managing operations to enhance productivity and compliance with company policies

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel, serving as the liaison between the store and Lithia Home Offices Fixed Operations.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Crater Lake Ford seeks a Fixed Operations Manager to oversee service and parts staff, ensuring exceptional customer service and adherence to performance targets. The role involves hiring, training, and developing personnel, as well as managing operations to enhance productivity and compliance with company policies.

Skills & Requirements

Must-have

  • Manage service and parts staff
  • Ensure exceptional customer service
  • Attain performance targets
  • Train service advisors daily
  • Inspect repair orders daily
  • Maintain clean and safe work areas

Nice-to-have

  • Develop staff through coaching
  • Resolve customer concerns promptly
  • Adapt to change and focus on results
  • Maintain positive team environment

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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