Ingeniero De Soporte

APACTix

Onsite
Programming in python, c#, c++, java
Experience with sql and mongodb databases
Power bi and data visualization tools
APACTix is seeking a Support Engineer responsible for ensuring the optimal operation of Ticketmaster's ticket sales system through process automation, data management, and incident resolution. The ideal candidate should have strong programming skills, particularly in Python, and experience with databases, while embodying a commitment to integrity and teamwork

Job Summary

  • The Support team ensures the optimal functioning of Ticketmaster's ticket sales system, providing specialized support and automating key operational processes.
  • The role involves automating reports, managing secure credentials, analyzing data with Python and Power BI, and collaborating with internal and global teams to maintain system stability.
  • Ticketmaster is part of Live Nation Entertainment, fostering a diverse and inclusive culture driven by values of reliability, teamwork, integrity, and belonging.

Matching Summary

Match Score: 85

APACTix is seeking a Support Engineer responsible for ensuring the optimal operation of Ticketmaster's ticket sales system through process automation, data management, and incident resolution. The ideal candidate should have strong programming skills, particularly in Python, and experience with databases, while embodying a commitment to integrity and teamwork.

Skills & Requirements

Must-have

  • Programming in Python, C#, C++, Java
  • Experience with SQL and MongoDB databases
  • Power BI and data visualization tools
  • Automating operational processes and reports
  • Managing user access credentials securely
  • Handling IT systems and project monitoring

Nice-to-have

  • Understanding banking transactions and authorizations
  • Experience with Salesforce or CRM ticket tracking
  • Collaborative work with internal and global teams
  • Integrity in handling sensitive information
  • Effective communication of technical processes
  • Ability to work under pressure and prioritize
  • Continuous learning and openness to new technologies

Key Requirements

  • 2 years experience in Python, C#, C++, Java programming
  • 3 years experience in IT systems and project monitoring
  • Advanced English proficiency
  • Degree in Systems Engineering or related field
  • Availability for shift work

Work Rights

Not specified

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