Reception Manager

Ibis Cambridge Central Station

Cambridge, United Kingdom
Not specified; bonus up to 10% annual performance ...
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Guest satisfaction and feedback
Front office policies and procedures
Team leadership and development
** The Ibis Cambridge Central Station is seeking a Reception Manager passionate about hospitality and guest satisfaction. The ideal candidate will have experience in front office operations, strong leadership skills, and the ability to manage a team effectively. **

Job Summary

  • As our next Reception Manager, you will be passionate about guests and delivering exceptional service, bringing strong knowledge and experience across front office operations.
  • Your key missions include ensuring all Front Office policies and procedures are strictly followed, coordinating the Front Office department to guarantee smooth operations and the highest level of guest satisfaction.
  • Benefits include a competitive salary and benefits package, including bonus up to 10% annual performance bonus, pension, additional holidays with service, and opportunities for career growth and international development.

Matching Summary

Match Score: 75

** The Ibis Cambridge Central Station is seeking a Reception Manager passionate about hospitality and guest satisfaction. The ideal candidate will have experience in front office operations, strong leadership skills, and the ability to manage a team effectively. **

Salary

Not specified; Bonus up to 10% annual performance bonus; Pension, additional holidays with service, Discount Card for Accor Hotels Worldwide, Complimentary stays in UK hotels

Skills & Requirements

Must-have

  • Guest satisfaction and feedback
  • Front Office policies and procedures
  • Team leadership and development
  • Health & Safety policies adherence
  • Guest experience and service delivery

Nice-to-have

  • Friendly and approachable demeanor
  • Positive and team-oriented leader
  • Understanding guest perspective
  • Engaging team culture

Key Requirements

  • Previous Front Office leadership experience
  • Right to work in the UK
  • Fluent in English

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter