Collaborate with 3rd level support in bug/error evaluation and detection, perform technical database and GDS resolutions, and create test plans for product and development teams
Job Summary
Collaborate with 3rd level support in bug/error evaluation and detection, perform technical database and GDS resolutions, and create test plans for product and development teams.
Work with support systems to gather information, recreate issues, and ensure information is understandable for diagnosis.
BCD Travel offers flexible working hours, remote opportunities, opportunities to grow your skillset and career, generous vacation days, and a compensation package that feels fair.
Matching Summary
Collaborate with 3rd level support in bug/error evaluation and detection, perform technical database and GDS resolutions, and create test plans for product and development teams.
Skills & Requirements
Must-have
GDS Amadeus expert knowledge
Technical database resolutions
Bug/error evaluation and detection
Create test plans
Gather and recreate issues
Nice-to-have
Process reengineering skills
Handle medium & high risk projects
Simplify technical configurations
Virtual, dynamic, flexible work environment
Key Requirements
Extensive travel reservations & process experience
Programming experience using GDS or non-industry languages