Customer Success Specialist

LSEG (London Stock Exchange Group)

Tokyo, Japan
4d onsite
Proficiency in japanese and english
Financial industry knowledge required
Ability to map business processes
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change

Job Summary

  • At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
  • The Digital Customer Success Manager plays a key role in improving customer experience by leveraging a network of experts.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, and wellbeing initiatives.

Matching Summary

At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

Skills & Requirements

Must-have

  • Proficiency in Japanese and English
  • Financial industry knowledge required
  • Ability to map business processes

Nice-to-have

  • Strong problem-solving skills
  • Ability to adapt in fast-paced environment
  • Executive engagement skills

Key Requirements

  • University degree or relevant work experience
  • Experience facilitating customer meetings

Work Rights

Not specified

Tailored Resume

Cover Letter