Not specified; not specified; generous employee be...
Fully remote
Experience in customer service or contact centre
Strong communication skills for complex topics
Ability to manage sensitive payment conversations
The role involves acting as a key point of contact for employers to help them understand WorkSafe insurance policies and premium obligations
Job Summary
The role involves acting as a key point of contact for employers to help them understand WorkSafe insurance policies and premium obligations.
Employees will support a learning culture that invests in long-term career growth within a diverse team of over 4,000 dedicated staff.
The position offers flexibility to work from home up to 3 days per week along with comprehensive benefits including health insurance and gym memberships.
Matching Summary
The role involves acting as a key point of contact for employers to help them understand WorkSafe insurance policies and premium obligations.
Salary
Not specified; Not specified; Generous employee benefits included
Skills & Requirements
Must-have
Experience in customer service or contact centre
Strong communication skills for complex topics
Ability to manage sensitive payment conversations
Nice-to-have
Experience within workers compensation industry
Understanding of financial concepts and premium calculations
High attention to detail with organisational skills
Key Requirements
Experience in debt collection environments
Comfortable working with systems and processes
Prior experience in regulated environment preferred