Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, GA, USA
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
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3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml or data-driven product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI to drive customer adoption and success in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles, particularly in Talent Acquisition or Human Resources, and familiarity with AI/ML solutions. **

Job Summary

  • This role is part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • The company is a Fortune 500 leading AI platform shaping the future of work with a culture rooted in integrity, empathy, and shared enthusiasm.
  • Candidates will collaborate across global teams to influence retention, advocacy, and expansion while working with executive-level stakeholders like CHROs.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI to drive customer adoption and success in AI-powered Talent Acquisition workflows. The ideal candidate should have experience in customer-facing roles, particularly in Talent Acquisition or Human Resources, and familiarity with AI/ML solutions. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven product experience

Nice-to-have

  • Sun-drenched optimism and drive
  • Experience in evolving incubating environments
  • Ability to translate complex AI concepts

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Experience in complex software or SaaS environment

Work Rights

Not specified

Tailored Resume

Cover Letter