Provide AV support for all Canva events in our London campus, including gathering technical requirements and partnering with stakeholders to ensure seamless execution
Job Summary
Provide AV support for all Canva events in our London campus, including gathering technical requirements and partnering with stakeholders to ensure seamless execution.
Support and troubleshoot all on-site Canva hardware devices including MacBooks, mobile devices, network infrastructure and video conferencing equipment.
Canva is seeking a highly motivated IT/Tech Support Engineer to join our EMEA IT Operations team (London) to support Canvanauts to do the best work of their lives!
Matching Summary
Provide AV support for all Canva events in our London campus, including gathering technical requirements and partnering with stakeholders to ensure seamless execution.
Skills & Requirements
Must-have
AV support for events
On-site and remote tech support
Support MacBooks and mobile devices
Video conferencing equipment support
Manage IT assets and records
Onboarding and offboarding employees
Support office infrastructure
Nice-to-have
Exceptional customer service skills
Experience with hybrid events
Collaborative and globally distributed team
Passionate about excellent customer service
Key Requirements
Experience supporting users on-site
Experience supporting events with video/audio tech