Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll processing experience
Client-facing support roles
Analytical mindset and attention to detail
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Remote is seeking an Associate for their Payroll Client Services team, who will provide payroll support and manage client inquiries in a fully remote setting. The ideal candidate should possess payroll processing experience, strong analytical skills, and effective communication abilities, with a willingness to work weekends.
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Job Summary
The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring candidates to be available to work weekends as part of their standard shift.
Matching Summary
Match Score: 75
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Remote is seeking an Associate for their Payroll Client Services team, who will provide payroll support and manage client inquiries in a fully remote setting. The ideal candidate should possess payroll processing experience, strong analytical skills, and effective communication abilities, with a willingness to work weekends.
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Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Payroll processing experience
Client-facing support roles
Analytical mindset and attention to detail
Fast-paced international environments
Fluent in English (written and verbal)
Slack, Zendesk, and spreadsheets proficiency
Nice-to-have
Innovation and AI capabilities
Collaborate across departments
Contribute to positive team outcomes
Continuous improvement suggestions
Key Requirements
Experience supporting payroll processing
Working knowledge of regional compliance basics
Ability to learn and support multiple payroll-related products