D01 Cecil, Marina, People’s Park, Raffles Place, 20 Cecil Street PLUS Building 049705
Sgd 22,000 - 40,000 / monthly pm
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Talent development
Hotel operations
Regulatory compliance
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The Chief Operating Officer position at PKF-CAP Corporate Services PTE. LTD. requires a strategic leader to oversee hotel operations across its global portfolio, focusing on enhancing guest experiences, optimizing revenue, and leading high-performing teams. The ideal candidate will have extensive experience in hospitality operations, strong financial acumen, and a proven track record in managing multi-property portfolios.
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Job Summary
Job Description The Chief Operating Officer will provide strategic and hands-on leadership for all hotel operations across the Hotel101 Global portfolio
You will champion guest experience excellence by developing and enforcing service standards, standard operating procedures (SOPs), and comprehensive training programs
Your focus will be on driving superior guest satisfaction scores (NPS and GSS), increasing loyalty and repeat business, and proactively turning guest feedback into continuous improvement initiatives
Matching Summary
Match Score: 75
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The Chief Operating Officer position at PKF-CAP Corporate Services PTE. LTD. requires a strategic leader to oversee hotel operations across its global portfolio, focusing on enhancing guest experiences, optimizing revenue, and leading high-performing teams. The ideal candidate will have extensive experience in hospitality operations, strong financial acumen, and a proven track record in managing multi-property portfolios.
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