Chief Operating Officer

PKF-CAP CORPORATE SERVICES PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 20 Cecil Street PLUS Building 049705
Sgd 22,000 - 40,000 / monthly pm
**
Talent development
Hotel operations
Regulatory compliance
** The Chief Operating Officer position at PKF-CAP Corporate Services PTE. LTD. requires a strategic leader to oversee hotel operations across its global portfolio, focusing on enhancing guest experiences, optimizing revenue, and leading high-performing teams. The ideal candidate will have extensive experience in hospitality operations, strong financial acumen, and a proven track record in managing multi-property portfolios. **

Job Summary

  • Job Description The Chief Operating Officer will provide strategic and hands-on leadership for all hotel operations across the Hotel101 Global portfolio
  • You will champion guest experience excellence by developing and enforcing service standards, standard operating procedures (SOPs), and comprehensive training programs
  • Your focus will be on driving superior guest satisfaction scores (NPS and GSS), increasing loyalty and repeat business, and proactively turning guest feedback into continuous improvement initiatives

Matching Summary

Match Score: 75

** The Chief Operating Officer position at PKF-CAP Corporate Services PTE. LTD. requires a strategic leader to oversee hotel operations across its global portfolio, focusing on enhancing guest experiences, optimizing revenue, and leading high-performing teams. The ideal candidate will have extensive experience in hospitality operations, strong financial acumen, and a proven track record in managing multi-property portfolios. **

Salary

SGD 22,000 - 40,000 / Monthly

Skills & Requirements

Must-have

  • Talent Development
  • Hotel Operations
  • Regulatory Compliance
  • Sop Development
  • Health & Safety Standards

Nice-to-have

  • Succession Planning
  • Revenue & Profit Growth
  • Emergency Preparedness
  • Risk Management
  • Financial Acumen
  • Stakeholder Engagement
  • Team Leadership
  • Technology Implementation
  • Crisis Management
  • Decision Making
  • Cost Control
  • Yield Improvement
  • KPI Statistics
  • Operational Workflow
  • Guest Service Management

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter